Terms of Service
Effective Date:
Jun 20, 2017 till Today.
Welcome to Palettal Design Studio
Welcome to Palettal Design Studio. These Terms of Service govern the use of our design, branding, marketing, and digital services. By engaging with Palettal Design Studio, you agree to comply with the following terms and conditions.
1. Services Provided
Palettal Design Studio offers professional creative and strategic services including but not limited to:
Branding & logo design
Graphic design and visual identity
Website design and development
Social media creatives and marketing support
Packaging design
Exhibition and stall design
AI-enhanced creative production
Corporate design and brand collateral
All services are delivered based on the scope, deliverables, and timelines mutually agreed upon with the client before project commencement.
2. User Responsibilities
You agree to provide accurate information and materials required for your project. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
3. Payments
All projects and retainership models require 100% advance payment at the time of booking.
For monthly retainership engagements, the following workflow applies:
24th of the month: Full payment is required for the upcoming month’s plan.
25th of the month: Client shares information regarding their requirements for the next month.
26th of the month: A discussion or meeting is conducted to review suggestions and improvements.
27th of the month: Final creative plan is prepared.
1st of the month: Execution of the approved plan begins.
Advance payments secure dedicated team bandwidth and pre-scheduled resources. All advance payments are non-refundable.
4. Deliverables & Project Completion
Final deliverables, design files, or project assets will be shared only after receipt of full and final payment.
This ensures proper project closure and timely handover for both parties.
Any revisions beyond the agreed scope may require additional charges.
5. Client Responsibilities
Clients agree to:
Provide accurate and complete information required for the project.
Provide timely feedback and approvals.
Ensure that all materials supplied to Palettal are legally permitted for use.
Palettal Design Studio shall not be held responsible for any incorrect, incomplete, or inappropriate information provided by the client that appears in the final deliverables.
6. Intellectual Property
• Ownership of final design deliverables transfers to the client after full payment has been received.
• Palettal Design Studio reserves the right to showcase completed projects in : Portfolio presentations, Marketing materials, Social media, Website case studies unless otherwise agreed in writing.
7. Exclusions
Unless specifically agreed in writing, the following are not included in project scope:
Media spend or advertising budgets
Printing, fabrication, or production costs
Website hosting, domains, or software subscriptions
Influencer or third-party marketing fees
Platform charges
Long-form content writing, scripts, photography, or videography
Event execution or on-ground management
Vendor coordination
These services may be arranged separately upon request.
Additionally, Palettal does not guarantee performance metrics such as SEO rankings, advertising outcomes, or lead volumes.
8. Prohibited Activities
Users may not:
• Use our services for illegal or unauthorized purposes.
• Copy, modify, or distribute Lyniq’s intellectual property without permission.
9. Limitation of Liability
Palettal Design Studio shall not be liable for:
Indirect, incidental, or consequential damages
Misuse of design deliverables by the client
Third-party platform or vendor disruptions
Errors resulting from client-provided information
10. Termination
Palettal reserves the right to suspend or terminate services if a client breaches these terms or fails to fulfill agreed payment obligations.
Outstanding dues remain payable upon termination.
11. Amendments
Palettal Design Studio may update these Terms of Service periodically.
Any material changes affecting scope, timelines, or commercial terms will be discussed and mutually agreed upon through written communication.
12. Acceptance of Terms
By confirming services via email, contract, or by proceeding with project work, the client acknowledges and agrees to these Terms of Service.